Privacy Policy

Last Updated: June 17, 2025

Overview

Welcome to flightbridgeed.com, emergelms.com, emergece.com, fbefast.com, longpausemedia.com, fbeid.com and related websites (the "Sites") operated by FlightBridgeED, LLC ("FlightBridgeED"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Sites, courses, podcasts, blogs, or other services. By registering or using our Sites, you agree to this policy and our Terms of Service. If your billing or shipping address is in Europe, California, or other regions with strict privacy laws, you are automatically opted out of data sharing with sponsors, advertisers, and partners via our Long Pause Media platform and cannot opt in. Other users are opted in by default but may opt out via account settings or by emailing [email protected]. All sharing complies with GDPR, CCPA, and other applicable laws. No protected health information (PHI) under HIPAA is collected or used; all patient data is anonymized.

Information We Collect

We collect:

• Personal Information: Name, email, postal address, phone number, payment details, and professional credentials provided during account creation, purchases, or event registration.
• Transactional Data: Purchase history, course enrollments, or subscriptions.
• Usage Data: IP address, browser type, device information, page views, clicks, and interactions with our Sites or third-party platforms (e.g., MailChimp, LMS).
• Location Data: Approximate location if enabled on your device.
• User Content: Comments, podcast submissions, or survey responses, excluding PHI.
• Third-Party Data: Demographic or contextual data from partners or social media logins (e.g., Google, Facebook), if you opt in.

We do not collect sensitive data like Social Security numbers, driver’s license numbers, or biometric information.

How We Use Your Information

We use your information to:

• Provide and improve services, including courses, podcasts, and events.
• Process payments, manage accounts, and track continuing education units (CEUs).
• Communicate about accounts, transactions, or policy updates.
• Deliver targeted advertising via Long Pause Media (for opted-in users).
• Ensure security, prevent fraud, and comply with laws.
• Analyze usage to enhance user experience.

Cookies and Tracking

We use cookies and similar technologies (e.g., web beacons) for security, performance, personalization, and advertising. You consent to cookies upon login but can disable them in your browser, though this may affect functionality. We acknowledge Do Not Track signals and are reviewing compliance standards.

Podcasts and User Submissions

Our podcasts use anonymized patient care records for educational purposes, not medical advice, and contain no PHI. User submissions (e.g., stories, comments) are collected with consent and may be used in podcasts or marketing. Submissions must not include PHI or defamatory content. We are not liable for third-party claims related to podcast ads or sponsorships.

How We Share Your Information

We share your information to provide and enhance our services:

• Long Pause Media: If your billing or shipping address is in Europe, California, or other regions with strict privacy laws (e.g., Canada, UK), you are automatically opted out of data sharing with sponsors, advertisers, and partners through our Long Pause Media platform and cannot opt in. Other users are opted in by default, enabling personalized content and free resources like FOAMed. You may opt out by updating your preferences in your account settings or emailing [email protected] with your name and email. We process opt-out requests promptly, typically within 30 days. All sharing complies with GDPR, CCPA, and other applicable laws.
• Service Providers: Payment processors, LMS providers, and marketing tools (e.g., MailChimp) under confidentiality agreements.
• Affiliates: Company affiliates for service delivery.
• Third-Party Platforms: Social media or podcast platforms if you use their logins or interact with content.
• Legal Authorities: When required by law, subpoena, or to protect our rights, safety, or security.

Anonymized data may be shared for analytics or advertising, always in compliance with applicable laws.

Your Rights

You have the right to:

• Access, correct, or delete your personal information, subject to legal obligations (e.g., CEU records).
• Opt out of marketing emails via account settings or unsubscribe links.
• Opt out of data sharing with advertisers via Long Pause Media (if not in Europe, California, or other strict privacy regions) by updating account settings or emailing [email protected].
• Request a machine-readable copy of your data.

Email [email protected] with your name, email, address, and subject “Your Privacy Rights” to exercise rights. We won’t discriminate against you for exercising rights.

California Privacy Rights (CCPA)

California residents are automatically opted out of data sharing via Long Pause Media and cannot opt in. You may also request:

• Categories and specific pieces of collected information.
• Sources, purposes, and third parties involved.
• Deletion of information, subject to exceptions.

Sharing via Long Pause Media is a “sale” under CCPA’s definition for opted-in users. Submit requests to [email protected] or use the Do Not Sell My Personal Information link below. All sharing complies with CCPA. We do not knowingly sell data of users under 16 without parental consent.

EU Privacy Rights (GDPR)

EU residents are automatically opted out of data sharing via Long Pause Media and cannot opt in. You have rights to access, rectify, erase, restrict, or port data, and object to processing. Contact [email protected] to appoint a GDPR representative or exercise rights. Data transfers outside the EU comply with GDPR safeguards.

Data Security

We use commercially reasonable safeguards to protect your information. No system is fully secure; use strong, unique passwords. We’ll notify you of breaches as required by law.

Data Retention

We retain data as needed for services, legal compliance, or disputes. After account closure, we may keep data for legal purposes (e.g., CEU records) per applicable statutes. Public content (e.g., comments) may remain visible.

Data Transfers

Data may be stored or processed outside your country (e.g., USA), where privacy laws differ. All transfers comply with GDPR, CCPA, and other applicable laws.

Changes to This Policy

We may update this policy. Material changes will be posted on our Sites. Review periodically.

Do Not Sell My Personal Information

California residents are automatically opted out of data “sales.” Other users can opt out by updating account settings or emailing [email protected] with your name, email, address, and subject “Do Not Sell My Personal Information.” We process requests within 30 days, ensuring compliance with CCPA.

Contact Us

FlightBridgeED, LLC
996 Wilkinson Trace, Suite A4
Bowling Green, Kentucky 42103
Email: [email protected]
Phone: (800) 991-3160