Terms of Service
Last Updated: June 17, 2025
Welcome to FlightBridgeED
Welcome to flightbridgeed.com, emergelms.com, emergece.com, fbefast.com, fbeid.com and related websites (the "Sites") operated by FlightBridgeED, LLC ("FlightBridgeED"). By accessing or using the Sites, you ("User") agree to these Terms of Service ("Terms") without modification. If you do not agree, you may not use the Sites. Violations may result in account termination or legal action.
FlightBridgeED provides e-commerce, advanced certification test preparation, continuing education (CE) courses, free open-access medical education (FOAMed), podcasts, blogs, and other services related to EMS, critical care and other pre-hospital industry professions. Always consult state-specific CE guidelines for licensure requirements.
Privacy and Data Protection
Your use is subject to our Privacy Policy, detailing data collection, retention, and security. We comply with GDPR (EU users), CCPA (California users), and other applicable laws. No protected health information (PHI) under HIPAA is collected or used; all patient data is anonymized. You may access, correct, or delete your data by contacting [email protected].
User Accounts
You are responsible for maintaining account confidentiality and all activities under your account. Accounts are non-transferable and limited to one user per license. Notify us of unauthorized access. We may suspend or terminate accounts for violations, including abusive behavior or unauthorized sharing.
Use by Minors
You must be at least 13 years old. Users under 18 require parental/guardian consent. We do not knowingly collect data from users under 13; such data will be deleted upon discovery.
Electronic Communications
Using the Sites, emailing, or chatting constitutes electronic communication. You consent to electronic notices, satisfying legal requirements. Abusive, obscene, or threatening language may result in account termination without refund.
Course Licenses
Purchasing a course grants a non-transferable, time-limited, revocable license to access materials on our Sites or EmergeLMS™. Courses may have completion deadlines, specified at purchase. Sharing access is prohibited. Violations (e.g., plagiarism, circumvention, abusive behavior) may result in license revocation, account bans, or legal action. FlightBridgeED is not liable for certification exam results or professional performance.
Subscriptions and Billing
Subscriptions may auto-renew. Cancel via account settings or [email protected]. Refunds follow our Refund Policy. Report billing disputes within 30 days.
In-Person Events
For in-person courses (excluding the FAST Symposium, governed separately), cancel up to 30 days before for a full refund, minus a $50 fee. No refunds after this period. Reschedule 7+ days before, subject to availability. Attendees must follow venue rules, health/safety protocols (e.g., masks), and professional conduct standards. Contact [email protected] or (800) 991-3160.
Podcasts and Shows
Our podcasts and shows are for educational purposes, not medical advice. No PHI is used; patient care records are anonymized to comply with HIPAA. FlightBridgeED owns all podcast content, including guest contributions (subject to agreements). Users submitting content (e.g., stories, comments) grant a worldwide, non-exclusive, irrevocable license to use it. Submissions must not include PHI or defamatory material. Podcasts may include ads or sponsorships; we are not liable for third-party claims. Content may be hosted on third-party platforms (e.g., Spotify), subject to their terms.
No Medical Direction or Oversight
Use of FlightBridgeED’s products and services, including podcasts, blogs, courses, FOAMed, or other offerings, does not constitute a legal medical direction or oversight relationship. All content is for educational purposes only. Users must consult their local protocols, guidelines, and medical direction standing orders before applying any knowledge gained. You are solely responsible for ensuring your actions align with your scope of practice and applicable regulations. By using our products or services, you expressly agree to hold FlightBridgeED harmless from any legal ramifications arising from violations of this policy. It is your exclusive responsibility to represent your scope of practice and comply with medical direction protocols when providing patient care.
FOAMed Content
FOAMed is provided under a Creative Commons Attribution-NonCommercial 4.0 License. Share for non-commercial purposes with attribution. Commercial use or modification requires permission.
Third-Party Links and Services
The Sites may link to third-party websites ("Linked Sites") or services (e.g., LMS, podcast platforms). We are not responsible for their content. Links do not imply endorsement. Data may be shared with Approved Third-Parties to deliver services. Users are subject to third-party platform terms. Review financial service rights at federalreserve.gov.
Intellectual Property
Site and podcast content (text, videos, logos) is owned by FlightBridgeED or suppliers, protected by copyright/trademark laws. You may not reproduce or distribute without permission. Screen captures are prohibited, risking account termination and legal action.
Communication Services
Forums, chats, or podcast comment sections ("Communication Services") require lawful, professional content. Prohibited actions include defamation, harassment, or uploading protected materials. We may remove content or terminate access.
User Submissions
Submitting content (e.g., feedback, podcast stories) grants FlightBridgeED a worldwide, non-exclusive, irrevocable license to use it. You warrant ownership and no PHI inclusion. We are not obligated to use or compensate.
International Users
The Sites are USA-operated. Non-US users are responsible for local law compliance, including data protection. Use in prohibited jurisdictions is unauthorized.
Dispute Resolution
Contact [email protected] for disputes. Unresolved disputes go to binding arbitration under the Federal Arbitration Act via the American Arbitration Association. Claims must be filed within one year.
Class Action Waiver
Arbitration is individual. Class actions are not permitted.
Liability Disclaimer
The Sites, courses, and podcasts are "as is" without warranties. We disclaim implied warranties and liability for damages, including loss of data or profits.
Termination
We may terminate access without notice or refund for violations. Terms are governed by Kentucky law, with jurisdiction in Kentucky courts.
Accessibility
We strive for WCAG 2.1 compliance. Contact us for accommodations.
Force Majeure
We are not liable for delays due to unforeseen events (e.g., pandemics, natural disasters).
Severability and Entire Agreement
If a provision is unenforceable, others remain valid. These Terms are the entire agreement, superseding prior communications.
Changes to Terms
We may update Terms without notice. Review periodically.
Contact Us
FlightBridgeED, LLC
996 Wilkinson Trace, Suite A4
Bowling Green, Kentucky 42103
Email: [email protected]
Phone: (800) 991-3160
Accreditation and Certifications
Course completions are submitted to CAPCE’s Accreditation Management System, accessible by state EMS offices or NREMT. Contact CAPCE for records. Nursing CE is approved by the Emergency Nurses Association (expires 08.01.2026) and Kentucky Board of Nursing (#7-00088-12/23). Planners/presenters have no financial conflicts.
Criteria for Contact Hours
- Attend the entire session.
- Submit the evaluation.
- Score 80%+ on the post-test.
In-Person Events and Refunds
Review refund and event policies under In-Person Events.